Salesforce Declares AI Platform Agentforce as Core of All Products
Salesforce CEO Marc Benioff has positioned artificial intelligence as the cornerstone of the company's future, announcing that its AI platform, Agentforce, now underpins every product in its ecosystem. The declaration came during Dreamforce 2025 in San Francisco, where Benioff emphasized Salesforce's evolution from a cloud software provider to an "AI-first" enterprise.
Agentforce, initially developed for task automation, has matured into a comprehensive operating system driving sales forecasting, marketing campaigns, and customer service solutions. The newly unveiled Agentforce 360 integrates AI agents with real-time data and human workflows, signaling Salesforce's heavy bet on AI as the engine of business transformation for the next decade.